Undergraduate Institution and Major:
Public Affairs, Sun Yat-sen University, Guangdong, China
Graduate Institution and Degree:
Public Administration, Texas A&M University, College Station, TX
Relevant Professional Experience:
- Quantitative Researcher, Conflicts Center, Higher Education Solutions Network, College Station, Texas, 2013
- Chief Editor, “The Next” Magazine, Guangzhou, China, 2012
My research interests are at the intersection of organizational behavior, social equity, and human resource management. The overarching theme undergirding my research is: How to foster diversity and manage diversity? Within this theme, there are two broad questions that have motivated my research. The first is to understand the effects of leadership styles on the engagement of public employees who may be marginalized because of their identities or social statuses, such that organizational effectiveness can be improved. The second question is to understand the outcomes of managerial practices and human resource management practices that foster diversity at the organizational-level. The overarching theme manifests itself through a variety of research topics, such as diversity management, representative bureaucracy, interpersonal mistreatment, leadership, and employee well-being.
My dissertation examines the impacts of diversity climate (i.e., a fair and inclusive climate) on employees’ work attitudes and behavior in the public sector. Many public organizations claim to increase diversity to make organizations more open-minded, more reflective about problems, more innovative, and more responsive to the needs of residents within their local communities. While these affirmative action practices may open the door to incorporate more women and minorities to workforce, public employees of underrepresented groups likely have difficulties in gaining sufficient institutional support in the workplace. To engage employees from disadvantaged groups, some public organizations implemented initiatives to advance procedural fairness and to create an inclusive environment. Since these initiatives are new, empirical studies on their effectiveness are limited. Thus, my dissertation aims to provide an empirical assessment of how a fair and inclusive diversity climate influences employee work attitudes and behavior.
I ground my dissertation in multiple theoretical foundations in my dissertation, including social exchange theory, the Job Demands-Resources perspective, social identity theory, optimal distinctiveness theory, and diversity management paradigms. My research contributes to the literature on human resource management and diversity in multiple ways. First, there is a dearth of research on diversity climate in public organizations. Moreover, the existing research on diversity management focused on the fairness perspective and neglected the inclusion aspect. Finally, most studies on diversity management relied on individual-level analysis rather than organization-level analysis. My dissertation makes methodological contribution by employing a multilevel approach based on original population survey data collected from multiple sources.
Leadership in the Public and Nonprofit Sectors (BA): AU 2017, SP 2018
Public Budgeting and Finance (MPA/BA): SP 2017
Capstone (MPA): SP 2016
Public Policy Analysis (BA): SP 2016
Public Policy Formulation & Implementation (MPA): AU 2015
- Graduate Research Assistant, the John Glenn College of Public Affairs, 2016 & SU 2018 Instructor
- Leadership in the Public and Non-profit Sectors (BA): SP 2019
- Public Policy Analysis (BA): SU 2017, AU 2018
- Jiang. Z. (2019). Mitigating the Unintended Effects of Diversity in Public Organizations: Can We Make People Like Each Other? American Society for Public Administration Conference (ASPA). Washington, USA.
- Jiang. Z. (2017). A Systematic Review of Workforce Diversity Research. American Public Policy and Management (APPAM) 39th Annual Fall Research Conference. Chicago. USA.
- Jiang. Z. with Hassan. S. (2017). The Importance of Inclusive Leadership: A Field Study of Law Enforcement Workgroups. Public Management Research Conference (PMRC). Washington, USA.
- Jiang. Z. with Dormady, N, and Hoyt, M. (2017). Do Markets Make Good Commissioners?: A Quasi-Experimental Analysis of Retail Electric Restructuring in Ohio, Midwest Economics Association’s Annual Meeting (MEA), Cincinnati, USA.
- Jiang. Z. with Bielicki, J. (2016). Did Tax Credits Fuel Non-Conventional Oil Production? A Quasi-Experiment of Enhanced Oil Recovery in Texas. American Public Policy and Management (APPAM) 38th Annual Fall Research Conference, Washington, USA.
- Jiang. Z. with Dormady, N, and Hoyt, M. (2016). Do Markets Make Good Commissioners?: A Quasi-Experimental Analysis of Retail Electric Restructuring in Ohio, Midwest Public Affairs Conference (MPAC), June 2016, Columbus, Ohio
- Jiang. Z. with Bielicki, J. (2015). Sources of Production in Carbon Dioxide Enhanced Oil Recovery Fields. Midwest Public Affairs Conference (MPAC), June 2015, Milwaukee, Wisconsin, USA.
Professional Service Activities:
- Hassan, S., & Jiang, Z. Facilitating learning to improve performance of law enforcement workgroups: The role of inclusive leadership behavior. International Public Management Journal (forthcoming).
- Hassan, S., DeHart-Davis, L., & Jiang, Z. (2019). How Empowering Leadership Reduces Employee Silence in Public Organizations. Public Administration. https://doi:10.1111/padm.12571.
- Dormady, N., Jiang, Z., & Hoyt, M. Do Markets Make Good Commissioners: A Quasi-Experimental Analysis of Retail Electric Restructuring in Ohio. Journal of Public Policy (2018).
- Steadman, M. P., Arnett, B., Healy, K., Jiang, Z., LeClere, D., McLaughlin, L., & Roberts, J. (2015). Groundwater use in the Eagle Ford Shale: some policy recommendations. Texas Water Journal, 6(1), 67-78.
Honors & Awards:
- John Glenn College of Public Affairs, the Ohio State University, Doctoral Student Mentor, 2016-present
- John Glenn College of Public Affairs, the Ohio State University, PhD Vice President, 2017-2018
- PhD Social Chair, 2016-2017
- American Public Policy and Management, Panel Chair, 2017
- Academy of Management Conference, Reviewer, 2017 & 2018
- American Society for Public Administration Conference, Volunteer, 2017
- Midwest Public Affairs Conference, Discussant, 2017
- Midwest Economics Association’s Annual Meeting, Discussant, 2016
- John Glenn College Travel Grant, 2015, 2016, 2017, 2019.
- University of Fellowship, the Ohio State University, 2014.
- Pi Alpha Alpha, National Honor Society for Public Administration, inducted since 2014.
- Bush School Scholarship, Texas A&M University, 2012-2014.
- Chang Jiang Scholarship, Sun Yat-sen University, 2009, 2010, 2011