Making good decisions first requires that good information is available. Managing information means getting the right information to the right person at the right time. This is a difficult problem and too often regarded as a “black box” to be avoided or ignored because it is too complex or too difficult to understand. If we are to fulfill the promise of making government work better, however, we need to realize that in many cases government is mostly about processing information and making decisions using information. Opening up that black box and seeing how all the parts do work together, and how they should work together, requires understanding the intersection of law, technology, management and policy. information.


Professor Landsbergen’s previous work has focused on integrating information systems so that they are interoperable; making information systems secure and trustworthy; identifying best policy and managerial practices for open source software; providing recommendations on how to improve the standards-setting process; and designing policies and systems that protect privacy and improve public records access.  As a John Glenn Scholar, he helped develop a Central Ohio response to the Digital Divide.


Recently completed work includes a “Social Media Prototype Evaluation: Policy, Strategy, and Best Practices” for the City of Columbus.  He was also the principal investigator on “Modernizing Ohio’s Public Benefits and Job Assistance Programs: Benefits, Costs, and Implementation Issues”, a project funded by the Living Cities Foundation.


Currently, Professor Landsbergen is working with a regional consortium of twelve local governments on how to successfully utilize social media.  A second project is examining an integrated legal, policy, and managerial approach to managing social media as public records.


Professor Landsbergen has published in a number of journals including: Journal of Public Administration Research and Theory, Public Administration Review, Journal of Policy Analysis and Management, IEEE Transactions, Communications of the ACM, and Government Information Quarterly.


Professor Landsbergen earned his J.D. from the College of Law and a Ph.D. from the Maxwell School, both at Syracuse University.


Areas of research

  • Information Policy
    • Open Data
    • Big Data
  • Freedom of Information Act
    • Privacy
    • IT Innovation
    • Modernization of Information
    • Systems
    • Social Media
    • Open Source software
    • Information Quality
  • Data Governance
Landsbergen, D.  2011. “Government as Part of the Revolution: Using Social Media to Achieve Public Goals” in Leading Issues in e-Government Research, Reading, U.K.: Ridgeway Press.

Landsbergen, D. and Rajiv Ramnath. 2005. "Strategic Planning and Execution for Information-Technology Enabled Sense-and-Respond in Complex Public Organizations. Communications of the Association for Computing Machinery Special Issue on Adaptive Complex Enterprises. (May).

Landsbergen, D. 2004. Screen-Level Bureaucracy: Databases as Public Records. Government Information Quarterly. Vol. 21, no. 1: 24-50.

Landsbergen, David, Jr; Wolken, George, Jr. 2001. Realizing the Promise: Government Information Systems and the Fourth Generation of Information Technology. Public Administration Review. Vol. 61, no.2.



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