The Gender Factor in Administrative Burdens
Although some studies have suggested how administrative burdens in citizen-state interactions may be gendered, the gender-burdens connection has remained little understood. This work in progress links theories of gender, representation, and administrative burdens to explore this connection and tackle two research questions. First, are male or female citizens more likely to experience administrative burdens? Second, can gender congruence allow frontline state agents to alleviate administrative burdens for citizens? Analyzing nationally representative data on about 150,000 citizen-state agent interactions in Vietnam between 2011 and 2021, I preliminarily find that, while female citizens show significantly higher perceived learning, psychological, and compliance burdens than male citizens do, female agents reduce perceived compliance burdens for female citizens and perceived psychological burdens for male citizens significantly more than male agents do. Theoretical and practical implications will be discussed.
Long Tran is an Assistant Professor at the Ohio State University’s John Glenn College of Public Affairs. Prior to joining the Glenn College, he received his Ph.D. in Public Administration and Policy from the American University’s School of Public Affairs. His research focuses on nonprofit and public management and especially questions related to cooperation and coordination. He has published in a variety of scholarly outlets such as Educational Evaluation and Policy Analysis, Nonprofit and Voluntary Sector Quarterly, and Public Management Review. Outside academia, he has had research and consulting experience at many local nonprofits and international development organizations.
No registration required. Attend in person at Page Hall Room 130 (LEC) or on Zoom by clicking "Join on Zoom".