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Public Affairs 4010: Public Affairs Decision Making

This is a sample syllabus to provide general information about the course and it's requirements. Course requirements are subject to change. This syllabus does not contain all assignment or course detail and currently enrolled students should reference the syllabus provided by their instructor. For a specific syllabus, please email us a request.

Course Overview

3 Credit Hour
Modalities Available: Hybrid

 

This course examines how people make decisions and how the process of making decisions affects public policy and management outcomes. Important decision makers include policymakers, policy analysts, public and nonprofit managers, front-line workers, as well as the citizens who are often the target of public and nonprofit interventions. In addition to reviewing the rational ideal of decision-making often emphasized in policy analysis and economic models of organization, this course draws on scholarship from psychology, management, and economics that examines how and why human beings so often deviate from this classic model. This course also considers how one might apply these insights in the design and implementation of policies and programs in the public and nonprofit sectors.

The course is divided into three sections. The first section reviews the rational decision making model and a normative framework for making decisions under conditions of uncertainty. Here, the course most closely draws from economics and probability theory, reflecting System 2 thinking to inform decisions.  The second section of the course engages the behavioral aspects of how people actually make decisions, drawing insights from System 1 judgement processes. Here, the course draws heavily from psychology with applications to public sector decisions. The third section of the course concludes with an examination of different approaches to improve public and non-sector decision making.

Learning Outcomes

The course contributes to Glenn College learning goals and objectives related to foundational knowledge in public affairs; competencies in management, leadership, and policy analysis; and developing an appreciation for multiple perspectives in public affairs. In particular, the course contributes to the following program learning objectives at an advanced level:

  • Students can describe and explain public sector policy making and administrative processes.
  • Students can recognize and interpret human behavior—individual, group, and organizational—in the context of the public and nonprofit sectors.
  • Students can analyze and navigate different behavioral situations in the public and/or nonprofit sectors.
  • Students have an appreciation for the diversity and interdisciplinary nature of public affairs.

Upon successful completion of this course, students will be able to:

  • Describe the normative elements of a decision including public values;
  • Construct decision models to evaluate decision alternatives;
  • Identify common heuristics and biases used in decision making; and
  • Apply approaches to improve decision making in the public and nonprofit sectors.

Requirements and Expectations

A textbook may be required for this course. Please check your instructor's syllabus for details.

 

There are five groups of graded components: (1) attendance and class participation, (2) “practice and reflect” assignments, (3) application assignments, (4) a group case study presentation, and (5) a behavioral insights paper.

 

  • Attendance, Workshops, and Class Participation, 20%
  • Practice and Reflect Assignments (3 @5% each), 15%
  • Application Assignments (3 @10% each), 30%
  • Case Study Facilitation (Small Group), 10%
  • Behavioral Insights Paper,  25%
    (Draft 5%)

    (Final 20%)

We will be using CamenCanvas and/or TopHat in most class sessions to take attendance and facilitate participation, so you must register your email address with TopHat and come prepared to participate using CarmenCanvas and TopHat during class.

Class attendance is worth 5% of your final grade.
Class attendance will be tracked through TopHat and calculated as a percentage of the total class sessions for the semester. Students are expected to attend every class session, but two unexcused absences are permitted without penalty. If you arrive late to class or forget to log your class attendance, all you need to do is email Dr. Shero to get the credit in TopHat. Please reach out if there are extenuating circumstances that will require you to miss you class.

Individual participation and workshop participation are worth 15% of your final grade. 
Individual participation grades will be primarily assessed using in-class TopHat submissions. Many classes (but not all) will involve some individual participation assignment. Each participation assignment will be equally weighted and graded on completion, and as such your score for the semester will be the percentage of participation assignments completed. If you are absent during a class in which a participation assignment is given, you may contact Dr. Shero within a week of your absence to make up the assignment for a maximum grade of 75%. If the absence is excused in advance or there are consequential mitigating circumstances associated with the absence (e.g., illness, family emergency, religious observance, military duty), please contact Dr. Shero to discuss an alternative arrangement—either to excuse or to make up the participation score (depending).

Workshop participation is assessed based on your group’s workshop submission to CarmenCanvas (one submission per small group). There are five workshop sessions planned for the semester (see the detailed course schedule on pages 12-16 of this syllabus for the workshop dates) and all workshops are equally weighted. If you are absent during a workshop session, your grade will be a zero for that session unless there are consequential mitigating circumstances or another type of excused absence (e.g., illness, family emergency, religious observance, military duty). For these excused absences, please contact Dr. Shero to discuss an alternative arrangement to make up the workshop material and receive full credit.

The Practice and Reflect assignments are generally short responses (e.g., 250-300 words) or quantitative exercises designed to enhance your learning and mastery of the lecture material.
Unless otherwise specified, these assignments should be completed individually and not as a group. Practice and Reflect assignments will be made available on CarmenCanvas
approximately one week before they are due and should be turned in on CarmenCanvas by the designated deadline. A general grading rubric for these assignments will be provided.

 

 

The Application Assignments provide an opportunity for you to think more about the topics we cover and consider their real-world relevance. Application Assignments must be your own work; unless otherwise specified, the application assignments are to be completed individually and not as a group. Application Assignments will be made available on CarmenCanvas approximately one week before they are due and should be turned in on CarmenCanvas by the designated deadline. A general grading rubric for application assignments will be provided.

Together with your small group, you will be assigned to facilitate the presentation of a case study. Your group’s class presentation should last about 25 minutes, including a description of the case application and discussion. You are encouraged to incorporate supplemental materials in your presentation relevant to the case in addition to the assigned reading provided in the syllabus. A detailed grading rubric will be provided. Case study facilitation will take place during section 2 of the course. The course schedule currently plans for 7 case studies, however, this may change depending on the size of the classroom and breadth of the class’s policy interests. The number of case studies and groups will be decided by Session 4 (January 22, 2024) and the syllabus will be updated accordingly.  

The behavioral insights paper applies the content from the course to a specific decision context identified by each student. The paper is divided into three parts that roughly correspond to the three sections of the course: (1) describe the decision context, (2) identify behavioral limitations to decision-making in this context, and (3) propose an intervention to improve decisions in this context. One draft of the paper, incorporating the first two parts, will be turned in earlier in the semester. The final paper is due during exam week instead of a final exam. For the final paper, it is expected that you will revise your draft paper (responsive to Dr. Shero’s feedback) and add Part 3. The paper should be approximately 2,000-2,500 words, not including figures, tables, and references (but longer papers will not be penalized for length alone). A detailed grading rubric for the paper will be discussed and provided. 

Session Schedule

  1. Course Introduction

  2. Introduction to Decision Making in Public Affairs

  3. Decision Making Processes

  4. Modeling Decisions: Elements of a Decision

  5. Modeling Decisions: Consequences & Tradeoffs

  6. Workshop: Consequence Tables 

  7. Modeling Decisions: Decision Trees

  8. Modeling Decisions:

  9. Probabilities

  10. Modeling Decisions: Probability Trees

  11. Workshop: Decision and Probability Trees

  12. Introduction to Behavioral Decision Making

  13. Modeling Decisions: Behavioral Mapping

  14. Anchoring

  15. Availability

  16. Self-Control

  17. Overconfidence, Optimism, and Planning Fallacy

  18. Framing and Loss Aversion

  19. Social Influence and Norms

  20. Nudges & Behavioral Insights

  21. Workshop: Behavioral Insights Paper

  22. Predictive Analytics & Big Data: Overview, Methods, Applications

  23. Understanding Research

  24. Workshop: Predictive Analytics & Big Data: Simulations

  25. Special Topic (TBD after initial class interest survey)

  26. Workshop: Behavioral Insights Paper

  27. Special Topic (TBD after initial class interest survey)

  28. Special Topic (TBD after initial class interest survey)

Previous Instructors Have Included