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Podcast: A Recipe for Negotiation

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Kwame Christian, CEO of the American Negotiation Institute, business lawyer and bestselling author, knows that mutual understanding leads to a workable path forward in times of conflict. He’s developed a recipe for successful negotiation, which he shares through his podcast, “Negotiate Anything,” and two bestselling books, “Finding Confidence in Conflict” and “How to Have Difficult Conversations About Race.” His recommendations: Diffuse strong emotions by asking questions to understand and acknowledge others’ perspectives to set a foundation for effective communication. Create a connection by listening well and empathizing and building trust. Then, persuade action through compassion, conversational leadership and joint problem-solving. 


Keep Learning:

For more than 50 years, public and nonprofit professionals have relied on the Glenn College’s Management Advancement for the Public Service (MAPS) courses to improve management and leadership skills. Develop more negotiation and communication expertise in the June courses “Communication Skills Bootcamp for Public Service Professionals” and “Navigating a Multi-Generational Workspace.” 

Produced by the John Glenn College of Public Affairs at The Ohio State University. New episodes are available monthly wherever you stream podcasts.

The Leadership Podcast features experts who have walked in your shoes, leadership tips, advice for achieving your career goals and stories about leading positive change in the world.  

The podcast advances the mission of the Glenn College and its Leadership Forum conference by supporting public service professionals who want to grow in their careers and by nurturing passion for public service throughout the year.